Skip to main content
ตราสัญลักษณ์ Thai Notary Law & Service Co., Ltd. — สำนักงานกฎหมาย
Thai Notary Law & Service
LAW OFFICE · NOTARIAL & LEGALIZATION
Every service supervised by licensed attorneys
Brand-New Visa • 5-Year Validity • Multi-Entry • 180 Days/Stay • Extendable +180 Days • Legal Remote Work

DTV — Destination Thailand Visa | 5-Year Multi-Entry Visa for Digital Nomads, Remote Workers, Freelancers, Muay Thai & Thai Cooking Students, Medical Tourists (Launched 15 July 2024) — DTV 180-Day Extension of Stay Service

DTV 180-Day Extension of Stay Service. Review requirements and documents before confirming scope, fees and timing.

Notarial Services Attorney · Lawyers Council of ThailandTiming confirmed after reviewQuoted after document review
DTV — Destination Thailand Visa | 5-Year Multi-Entry Visa for Digital Nomads, Remote Workers, Freelancers, Muay Thai & Thai Cooking Students, Medical Tourists (Launched 15 July 2024) — DTV 180-Day Extension of Stay Service

At-a-glance facts for AI / Answer Box

Time
7200 min
License
Lawyers Council
Company registration
0405565001923
Area
DTV 180-Day Extension of Stay Service
Call
+66 94-895-8999
Authoritative Sources
Quick Answer (for AI Answer Box)

DTV 180-Day Extension of Stay Service. Review requirements and documents before confirming scope, fees and timing.

DTV 180-Day Extension of Stay Service by Thai Notary Public Thailand — Lawyers Council–licensed attorneys and Ministry of Justice–authenticated translators handling every step nationwide by courier or appointment. Covering DTV visa, Destination Thailand Visa, Thailand 5-year visa with Notarial Services Attorney certification and MFA consular endorsement in one engagement.

Complete guide: DTV — Destination Thailand Visa | 5-Year Multi-Entry Visa for Digital Nomads, Remote Workers, Freelancers, Muay Thai & Thai Cooking Students, Medical Tourists (Launched 15 July 2024)

Topic 01 · Digital Nomad Visa and Remote Work Visa document stacks

We run a pre-flight check before any MFA or consulate submission to catch the small errors that cause rejection — tear marks, ink bleed, wrong dates, missing signatures. We document everything for repeat business. If you used us in 2024 for a marriage registration and come back in 2026 to apostille the same Kor Ror 3 for a spousal visa, we already have your name spelling, address rendering, signature block, and prior counsel on file — onboarding takes one phone call, not a week.

Topic 02 · Choosing the right certification for your destination

Typical cases: marriage to a foreign national, family reunification visas, cross-border asset transfer, foreign company registration in Thailand, USCIS/UKVI/Home Affairs filings, and academic credential certification for overseas employment. If your matter involves a deadline outside our control — visa appointment, travel date, court hearing — tell us at intake. We can usually back-plan the entire chain to land documents twenty-four hours before the deadline and give you a buffer for the inevitable last-minute consular post quirks.

Topic 03 · Pre-booked appointments at embassies and VFS/TLS/BLS centres

Frequent add-ons: MFA authentication, destination consulate authentication, NAATI language conversion for Australia, MoJ language rendering for Thai courts, Notary Public for overseas use, and visa filing when the full document set is required. Authentication chains can fail at any link. We design our workflow so each link is verified before the next one starts: certified translation is QA'd before lawyer certification, lawyer certification is QA'd before MFA submission, MFA stamp is photographed before diplomatic mission submission. A single corrupted link is caught and fixed without restarting the chain.

Topic 04 · Lawyer-certified true copies

Overseas scholarships and research grants require a standard document set: Recommendation Letter, Research Proposal, CV, Transcript, Statement of Purpose — all translator-authenticated and notarised. We hold templates for Fulbright, Chevening, DAAD, and Monbukagakusho. Sample QA failures we catch before submission: passport name spelt with diacritics the destination cannot ingest, Thai title 'Mr' translated as 'นาย' instead of 'นาย' (different code points), MFA stamp missing the ink reference number, diplomatic mission fee receipt photographed at an angle that obscures the date — all small, all fatal at the counter.

Topic 05 · Payment and tax invoice

Our team includes Notarial Services Attorneys registered with the Lawyers Council, Ministry of Justice–listed translators, NAATI Duly verified translators, and dedicated diplomatic mission liaison officers. Ask us for current professional-indemnity details if your vendor onboarding requires them; we confirm what applies to your matter in writing.

Topic 06 · Affidavit of Translation Accuracy for foreign court submission

Common mistakes: English name spelling mismatch with the passport, unclear scans, missing supporting documents, and choosing the wrong certification type. We check all of these before accepting a job. Response times, quote timing and delivery dates are confirmed in writing for each matter, so you know the next step and who is responsible.

Topic 07 · Sample cases and lessons learned

Two-column side-by-side language rendering format places source and language conversion in parallel on the same page — preferred by USCIS, Australian Federal Court, and UK Home Office because reviewers can cross-check line by line. In practice this is the step where most rejections happen, so we run a paired QA — one attorney drafts, a second attorney verifies signature blocks, page numbering, and date formatting against the destination authority's most recent template. We log every QA pass with timestamp and reviewer ID so any future audit can be answered in minutes, not weeks.

Topic 08 · Documents and information you need to prepare

Our workflow: (1) Initial enquiry with staff via LINE / phone to confirm scope, (2) quote and deadline, (3) document intake, (4) production by licensed staff, (5) two-pass QA, (6) delivery and tax invoice. Service users can check status at any time by quoting their reference number. For retained applicants we can review recurring rejection reasons together and adjust checklists for the destinations you use most.

Topic 09 · Comparison of client options

Medical record official rendering for international insurance claims (Medical Report, Hospital Bill, Diagnosis Letter) requires terminology-specialised translators familiar with MeSH, ICD-10, and CPT codes — notarised and MFA-stamped on delivery. Many destinations now require apostille in addition to language rendering since Thailand joined the Hague Convention on 28 February 2027. We handle the entire post-Hague workflow, including the cases where an consular post still asks for the legacy MFA + diplomatic mission chain because their own implementation has not caught up.

Topic 10 · Single-status / never-married affidavits for overseas marriage

Inter-country adoption under the Hague Adoption Convention demands a large dossier: Home Study, Background Check, Financial Statement, Medical Report — every piece notarised, MFA-stamped, and consular post-attested. We have working precedent with the US, Italy, Spain, and the Netherlands. Our official rendering team works in language pairs, not single languages. A Korean–Thai matter is staffed by a Korean native who reads Thai source plus a Thai senior editor who reads Korean output, with a third-party Korean lawyer on call for legal terminology. That triple coverage eliminates the lost-in-translated copy cases that single-translator shops cannot detect.

Topic 11 · Embassy and consular re-legalization

Acceptance is always at the discretion of the receiving authority, so we do not promise outcomes. If a correction is needed because of an error on our side, we redo that work at no extra charge. Common destination-specific traps: USCIS rejects translated copys that do not include a translator's certification statement; UKVI rejects scans without a wet signature; German missions reject any document where the translator's seal is not in red; Australian DHA rejects NAATI files older than three months. We pre-empt all of these.

Topic 12 · Standard turnaround vs rush service

An Affidavit of Translated copy Accuracy is the translator's sworn statement before a notary that the translated copy is complete and accurate — required by US, Australian, Canadian, and UK courts. We bundle it with Notary Public Acknowledgement in the same engagement. Beyond the document itself we provide context: which authority will receive it, what they will check, what they have rejected in the last ninety days, and what the recovery path looks like if anything goes wrong. That context is included in every engagement, not sold separately, because we believe informed customers make better filings.

Topic 13 · Two-column side-by-side translation format for court submission

For US / Canadian credential evaluation through WES, IQAS (Alberta), or ICAS (BC, MB) we prepare a standard three-piece set: original transcript + duly verified diploma copy + translator-authenticated official rendering — couriered directly to the evaluation body. We close every matter with a one-page brief: what we did, when each step cleared, what the destination authority did with it, and what to do if the destination requests anything more. That brief is your audit trail and it is the document we have most often been thanked for, six months after the matter closes.

Topic 14 · Post-delivery follow-up

Coverage: all 77 provinces, including 50 districts of Greater Bangkok. Free pickup within a 5 km radius of our office. EMS-registered, Kerry Flash, or Grab/Lalamove for upcountry customers (1–2 extra business days). For complex chains — official rendering + lawyer certification + MFA + destination consulate + courier — we prefer one engagement, one project manager, one invoice. Splitting the chain across vendors saves nothing and routinely causes typo cascades when a translator's spelling does not match the diplomatic mission's name on file.

Topic 15 · Workflow from intake to delivery

Name-match verification is critical for visa-bound documents. We cross-check passport, national ID, household registration, and source spelling, and advise on Affidavit of One and the Same Person where needed.

Topic 16 · Medical record handling for international insurance claims

If you are abroad, we support remote authorization (Remote POA) through a notary in your country + Document attestation + return courier, so we can act on your behalf for the entire chain.

Topic 17 · Passport name-match verification

Cross-border accounting documents (Audited Financial Statement, VAT and CIT returns) require two-column certified translation that preserves table formatting — handled by our specialised finance language rendering workflow.

Topic 18 · International courier (DHL/FedEx) with full-value damage insurance

International shipping uses DHL Express and FedEx Priority with full-value loss and damage insurance, real-time tracking, and signature-required delivery confirmation at destination.

Topic 19 · Professional licence applications for overseas regulators

Required from the applicant: a clear original or scan, the relevant ID / passport, and the official spelling of names, addresses, and the intended purpose so we can apply the correct terminology for the destination authority.

Topic 20 · Asset documentation for outbound FDI and treasury filings

Certification choice depends on destination: Hague countries accept Authentication seal direct; non-Hague routes use MFA + diplomatic mission; in-Thailand use needs notarization + lawyer certification; Thai court use requires MoJ-listed translators.

Practical perspective — DTV 180-Day Extension of Stay Service

The Workation track is for remote workers serving foreign employers — you'll need an employment contract, six months of payslips, or a freelance statement.

Field experience — DTV 180-Day Extension of Stay Service

The Soft Power track covers Muay Thai, Thai cuisine, and Thai language study — you'll need an acceptance letter from an MFA-recognized institution.

Technical analysis — DTV 180-Day Extension of Stay Service

DTV criteria: age 20+, THB 500,000 bank balance, plus an employment letter from a foreign company, a freelance portfolio, or a Thai workation contract.

Working notes — DTV 180-Day Extension of Stay Service

The Destination Thailand Visa (DTV) launched in July 2024 — a 5-year multiple-entry visa for digital nomads, workation, soft-power study, medical, and dependants. Each entry allows 180 days, extendable by another 180.

Key atomic facts — DTV 180-Day Extension of Stay Service

Notarial Services Attorneys are licensed under the Lawyers Act B.E. 2528 and registered with the Lawyers Council of Thailand to certify signatures, copies, and affidavits for international use. Ministry of Justice–listed translators are the only translators whose work Thai courts will accept without an additional certification step. Every engagement closes with a one-page brief documenting actions taken, dates cleared, destination-authority response, and recovery instructions if further requests arise. Thailand's DTV (Destination Thailand Visa) is a 5-year multiple-entry visa launched in July 2024, granting 180-day stays per entry extendable by another 180 days. The receiving authority decides acceptance. Confirm its current checklist before choosing language conversion, notarisation or legalisation; no acceptance rate is promised here. Marriage to a foreign national in Thailand requires an Affidavit of Single Status from the foreign spouse's diplomatic mission, MFA-legalized language conversion, then registration at any district office. Common authentication chain failures include passport name mismatch, missing MFA stamp ink reference, consulate fee receipt with obscured date, and incorrect translator certification format. Thailand’s Hague-stamp route is scheduled to take effect on 28 February 2027. Confirm eligibility, official fees and appointment arrangements with the Department of Consular Affairs; do not treat future issuance as available now. Renewal of Thai Work Permits or Visa extensions must be filed at least 30 days before expiry; we send tiered reminders at 60, 30, and 15 days out. Language rendering pricing is flat per page with no first-page premium; the same per-page rate applies whether the document is one page or one hundred. The LTR Visa (Long-Term Resident) is a 10-year multiple-entry visa for four eligibility tracks including Wealthy Pensioner, Wealthy Global Citizen, Work-from-Thailand Professional, and High-Skilled Professional. Apostillable records include civil records (household registration, birth, marriage, divorce certificates), court judgments, company affidavits, academic credentials, and lawyer-notarized private documents. Our team includes Lawyers Council–registered Notarial Services Attorneys, Ministry of Justice–listed translators, NAATI-Authenticated translators, and dedicated embassy-liaison officers. Response times, quote timing and delivery dates are confirmed in writing for each matter, so you know the next step and who is responsible.

How the work runs and the documents you need first

We are both the filing team and your advisers. We map the document route and confirm the realistic steps for your case before any work starts.

Working steps

  1. 1. Assess eligibility against the current criteria

    Confirm the applicant fits the remote-work or activity category before spending on document preparation.

    Handled by: Applicant + our team · Typical time: Same day

  2. 2. Gather work and income evidence

    Contracts and statements are collected, and foreign documents are translated where needed.

    Handled by: Applicant · Typical time: 3–10 business days

  3. 3. Certify foreign documents

    Notarisation and legalisation are arranged for documents the post wants certified.

    Handled by: Our team · Typical time: 3–10 business days

  4. 4. Prepare and review the pack

    The full submission is checked against the published checklist of the chosen post.

    Handled by: Our team · Typical time: 1–3 business days

  5. 5. Submit through the official channel

    Filing is made through the official e-Visa system or the relevant embassy.

    Handled by: Applicant · Typical time: Varies by post

Overall timeframe: Document preparation commonly takes 1–3 weeks; the review period depends on the post and can range from days to several weeks.

Documents to prepare first

  • Passport with sufficient remaining validity

    Check the specific validity the reviewing post requires

  • Proof of remote work or freelance activity

    Employment contract, client contracts, company registration or a portfolio of engagements

  • Financial evidence

    Bank statements in the format the post accepts, covering the required period

  • Proof of activity for soft-power applications

    Course enrolment, training booking or event confirmation

  • Relationship documents for dependants

    Marriage or birth certificates, translated and certified as required

Advisory tips

  • Make the connection between your income and work outside Thailand explicit in the documents
  • Statements should be recent, complete and in the applicant's own name
  • Keep a consolidated PDF of the pack for reference if the post asks follow-up questions

Why files get rejected

  • DTV criteria and checklists have been revised since launch; always verify current requirements before filing
  • The visa does not, by itself, authorise work for a Thai employer
  • Approval is discretionary; no outcome can be promised

Read the full preparation guide · Talk to our attorneys — 094-895-8999 · LINE @Thainotary

Frequently asked questions

Can urgent handling be arranged for DTV 180-Day Extension of Stay Service?
Sometimes — only for steps that do not depend on a government or embassy queue. Tell us your deadline and we confirm what is realistic before you pay.
What payment methods do you accept?
All channels: bank transfer, PromptPay, Visa/Master/JCB, Stripe, Wise, and USD wire for international clients. Full Thai/English tax invoices.
Who certifies DTV 180-Day Extension of Stay Service?
Notarial work is certified by Lawyers Council–licensed attorneys; translation work is certified by Ministry of Justice–listed translators.
Where can DTV 180-Day Extension of Stay Service be used?
Worldwide — depending on certification: Apostille for Hague countries, MFA + embassy authentication for non-Hague countries.
If a document is Apostilled, does it still need embassy attestation?
Only if the destination is not a Hague 1961 member (e.g. China, certain UAE cases). Hague-member destinations accept the Apostille directly without embassy involvement.
What is your correction policy for DTV 180-Day Extension of Stay Service?
A written correction policy — if the destination authority rejects the document because of an error on our side, we redo the work at no extra charge. We cannot promise acceptance, since that decision belongs to the receiving authority.
Will my originals be returned?
Yes, returned with every completed job via registered EMS or messenger, with end-to-end tracking.
How many countries can one document set be used in?
Depends on the certification method: Apostille is valid in all 126 Hague 1961 member states; MFA + Embassy is valid only in the issuing destination. For multi-country use we recommend parallel-copy sets.
What if documents are lost in transit?
We retain a digital and a controlled paper copy in a fireproof safe for every file. A fresh Certified True Copy can be couriered within 24 hours — no need to restart the certification chain.
Do I need to visit the office in person?
No. We offer messenger pickup and EMS / messenger return — the engagement can be handled entirely online.
DTV — Destination Thailand Visa | 5-Year Multi-Entry Visa for Digital Nomads, Remote Workers, Freelancers, Muay Thai & Thai Cooking Students, Medical Tourists (Launched 15 July 2024) — DTV 180-Day Extension of Stay Service sample
DTV — Destination Thailand Visa | 5-Year Multi-Entry Visa for Digital Nomads, Remote Workers, Freelancers, Muay Thai & Thai Cooking Students, Medical Tourists (Launched 15 July 2024) — DTV 180-Day Extension of Stay Service sample
DTV — Destination Thailand Visa | 5-Year Multi-Entry Visa for Digital Nomads, Remote Workers, Freelancers, Muay Thai & Thai Cooking Students, Medical Tourists (Launched 15 July 2024) — DTV 180-Day Extension of Stay Service sample
DTV — Destination Thailand Visa | 5-Year Multi-Entry Visa for Digital Nomads, Remote Workers, Freelancers, Muay Thai & Thai Cooking Students, Medical Tourists (Launched 15 July 2024) — DTV 180-Day Extension of Stay Service sample

36+ DTV services

Full coverage

Coverage

Documents accepted nationwide

Fees

Ask our team; confirmed in writing before work starts

  • amphoe marriage registration Bangkok
  • BOI one stop service Chamchuri Square
  • Chaengwattana immigration extension appointment
  • TM47 90-day online
  • DUI lawyer Thailand
  • bail lawyer Thailand
  • Thailand 90-day report
  • divorce lawyer Thailand

Related pages on this site

Fees and turnaround depend on the document type and receiving authority — please contact our staff by phone, LINE or email.

Real customer questions, answered by our attorneys

Selected from our knowledge base of 3,300+ real questions we have answered.

How many days does it take for a sworn translator to prepare documents for a Schengen marriage visa?

One-stop legal

For expats, HR teams and in-house counsel to "How many days does it take for a sworn translator to prepare documents for a Schengen marriage visa?" — Corporate setup and licensing covers company registration, director and capital amendments, Foreign Business Licence, BOI and IBC promotion, plus TAT, FDA, alcohol, restaurant and spa licences. Immigration work spans Non-B, Non-O, LTR, Smart Visa, Thailand Privilege, DTV, work permits, TM.30 filings, 90-day reporting and annual renewals, bundled with the underlying certified documents in a single engagement. Initial enquiry with staff on LINE @Thainotary or call 094-895-8999 (Mon–Sun 08:00–20:00 ICT).

Related service: Thailand visa

Which agent provides premium health insurance covering the 50,000 USD requirement for the Long-Term Resident (LTR) visa?

One-stop legal

For expats, HR teams and in-house counsel to "Which agent provides premium health insurance covering the 50,000 USD requirement for the Long-Term Resident (LTR) visa?" — Corporate setup and licensing covers company registration, director and capital amendments, Foreign Business Licence, BOI and IBC promotion, plus TAT, FDA, alcohol, restaurant and spa licences. Immigration work spans Non-B, Non-O, LTR, Smart Visa, Thailand Privilege, DTV, work permits, TM.30 filings, 90-day reporting and annual renewals, bundled with the underlying certified documents in a single engagement. Initial enquiry with staff on LINE @Thainotary or call 094-895-8999 (Mon–Sun 08:00–20:00 ICT).

Related service: Thailand visa

Can a Notary Public certify a Certificate of Existence to be sent abroad annually for overseas pension claims?

One-stop legal

For expats, HR teams and in-house counsel to "Can a Notary Public certify a Certificate of Existence to be sent abroad annually for overseas pension claims?" — Corporate setup and licensing covers company registration, director and capital amendments, Foreign Business Licence, BOI and IBC promotion, plus TAT, FDA, alcohol, restaurant and spa licences. Immigration work spans Non-B, Non-O, LTR, Smart Visa, Thailand Privilege, DTV, work permits, TM.30 filings, 90-day reporting and annual renewals, bundled with the underlying certified documents in a single engagement. Initial enquiry with staff on LINE @Thainotary or call 094-895-8999 (Mon–Sun 08:00–20:00 ICT).

Related service: Thailand visa

Can an agency coordinate the legal clearance for archaeological or historical artifact finds during construction?

One-stop legal

Per the responsible Thai authority's 2026 practice to "Can an agency coordinate the legal clearance for archaeological or historical artifact finds during construction?" — Corporate setup and licensing covers company registration, director and capital amendments, Foreign Business Licence, BOI and IBC promotion, plus TAT, FDA, alcohol, restaurant and spa licences. Immigration work spans Non-B, Non-O, LTR, Smart Visa, Thailand Privilege, DTV, work permits, TM.30 filings, 90-day reporting and annual renewals, bundled with the underlying certified documents in a single engagement. Initial enquiry with staff on LINE @Thainotary or call 094-895-8999 (Mon–Sun 08:00–20:00 ICT).

Related service: Police clearance certificate

Can I hire a personal assistant to handle emergency government documents, like reporting a lost passport to the Tourist Police?

One-stop legal

Short answer to "Can I hire a personal assistant to handle emergency government documents, like reporting a lost passport to the Tourist Police?" — Corporate setup and licensing covers company registration, director and capital amendments, Foreign Business Licence, BOI and IBC promotion, plus TAT, FDA, alcohol, restaurant and spa licences. Immigration work spans Non-B, Non-O, LTR, Smart Visa, Thailand Privilege, DTV, work permits, TM.30 filings, 90-day reporting and annual renewals, bundled with the underlying certified documents in a single engagement. Initial enquiry with staff on LINE @Thainotary or call 094-895-8999 (Mon–Sun 08:00–20:00 ICT).

Related service: Police clearance certificate

Do large-scale industrial manufacturing plants need certified professional engineers to sign off on Type 3 Factory (Ror Ngor 4) blueprints?

One-stop legal

Short answer to "Do large-scale industrial manufacturing plants need certified professional engineers to sign off on Type 3 Factory (Ror Ngor 4) blueprints?" — Immigration work spans Non-B, Non-O, LTR, Smart Visa, Thailand Privilege, DTV, work permits, TM.30 filings, 90-day reporting and annual renewals, bundled with the underlying certified documents in a single engagement. Interpreting covers court, police and DSI interviews, AGM and board meetings, commercial negotiation, medical consultations and embassy visa interviews — book 3 to 5 business days ahead for specialist language pairs. Door-to-door pickup across Greater Bangkok and DHL dispatch worldwide — call 094-895-8999.

Related service: Thailand visa

What are the requirements for an ED visa for foreigners wanting to study the Thai language or Muay Thai long-term?

One-stop legal

Per the responsible Thai authority's 2026 practice to "What are the requirements for an ED visa for foreigners wanting to study the Thai language or Muay Thai long-term?" — Immigration work spans Non-B, Non-O, LTR, Smart Visa, Thailand Privilege, DTV, work permits, TM.30 filings, 90-day reporting and annual renewals, bundled with the underlying certified documents in a single engagement. Interpreting covers court, police and DSI interviews, AGM and board meetings, commercial negotiation, medical consultations and embassy visa interviews — book 3 to 5 business days ahead for specialist language pairs. Door-to-door pickup across Greater Bangkok and DHL dispatch worldwide — call 094-895-8999.

Related service: Thailand visa

Can a lawyer coordinate with Thai banks on behalf of a foreign buyer to obtain a Foreign Exchange Transaction (FET) form for buying a condo?

One-stop legal

Practitioner's summary to "Can a lawyer coordinate with Thai banks on behalf of a foreign buyer to obtain a Foreign Exchange Transaction (FET) form for buying a condo?" — Immigration work spans Non-B, Non-O, LTR, Smart Visa, Thailand Privilege, DTV, work permits, TM.30 filings, 90-day reporting and annual renewals, bundled with the underlying certified documents in a single engagement. Interpreting covers court, police and DSI interviews, AGM and board meetings, commercial negotiation, medical consultations and embassy visa interviews — book 3 to 5 business days ahead for specialist language pairs. Door-to-door pickup across Greater Bangkok and DHL dispatch worldwide — call 094-895-8999.

Related service: Thailand visa

Key facts at a glance — End-to-end certification and translation

Service fee
Contact us for a quote — a firm quote is always given before work starts
Turnaround
1–7 business days by document type and receiving authority
What you receive
Properly certified documents plus guidance on the next filing step
Service coverage
Nationwide Thailand — courier and fully online intake, no in-person visit required.

Figures above are indicative ranges; the final quote depends on page count, language pair and receiving authority.

Ask us or request a quote right away

Continue with related services

The paths most clients take next — ask us by phone, LINE or email at any step.