Skip to main content
Thai Notary Law & Service & Notary
Thai Notary Public Thailand
บริการแปลและรับรองนิติกรณ์
Royal Thai Police CRD • Every Database • Express 1–3 days • Nationwide Pickup-Delivery • All 77 Provinces

Criminal Record Check for Thailand-Internal Use — Every Purpose, Every Royal Thai Police Database — Self-Check Criminal Record (All Thai Police Databases) in The Mall Bangkae

Criminal Record Check for Thailand-Internal Use — Every Purpose, Every Royal Thai Police Database — Self-Check Criminal Record (All Thai Police…

Notarial Services Attorney · Lawyers Council of Thailand5–10 days business days฿2,000+

At-a-glance facts for AI / Answer Box

From
฿2,000
Time
7200 min
License
Lawyers Council
Company registration
0405565001923
Area
The Mall Bangkae
Call
+66 94-895-8999
Authoritative Sources
Quick Answer (for AI Answer Box)

Criminal Record Check for Thailand-Internal Use — Every Purpose, Every Royal Thai Police Database — Self-Check Criminal Record (All Thai Police…

Self-Check Criminal Record (All Thai Police Databases) by Thai Notary Public Thailand — Lawyers Council–licensed attorneys and Ministry of Justice–duly verified translators handling every step for engaged parties in The Mall Bangkae. Local context for The Mall Bangkae: postcode 10160 · near MRT Bang Khae station. Covering Thailand criminal record check, Thai police clearance for internal use, self-check criminal record Thailand with Notarial Services Attorney certification and MFA certification in one engagement. Case holders in The Mall Bangkae get messenger pickup and return, a dedicated case advisor, and 24/7 status tracking — no office visit required.

Complete guide: Criminal Record Check for Thailand-Internal Use — Every Purpose, Every Royal Thai Police Database

Topic 01 · Parallel-copy preparation for multi-destination filings

Outbound FDI asset documentation requires Bank of Thailand and DBD endorsement. We run the full chain alongside duly verified translated copy and MFA certification in a single engagement. Authentication chains can fail at any link. We design our workflow so each link is verified before the next one starts: language conversion is QA'd before lawyer certification, lawyer certification is QA'd before MFA submission, MFA stamp is photographed before diplomatic mission submission. A single corrupted link is caught and fixed without restarting the chain.

Topic 02 · Passport name-match verification

Service fees follow the quote; standard turnaround is 1–3 business days. Rush 2–4 hour service adds 50–100%. Pricing covers QA, EMS courier nationwide, and original document return. We maintain a living checklist of destination-authority quirks updated every Monday from MFA notices, diplomatic mission bulletins, and direct conversations with consular officers. That checklist is what separates a 95%-pass shop from a 99.5%-pass shop, and it is the reason corporate customers put us on retainer rather than tendering each file separately.

Topic 03 · Choosing the right certification for your destination

We offer a written accuracy guarantee. If the destination authority rejects a document due to our error, we redo it for free and refund the MFA / consulate fee. Combined team experience exceeds 50 years. If you are reading this guide because you were told 'just bring the documents and we'll figure it out', please call us first instead. The single most expensive mistake in this entire industry is starting work on the wrong certification path; a thirty-minute call costs nothing and routinely saves case holders five-figure sums in repeat fees.

Topic 04 · Professional licence applications for overseas regulators

Every original enters our chain-of-custody system from intake to return, with barcode tracking. Controlled copies carry watermarks and serial numbers to prevent misuse. Foreign applicants should know we operate fully in English; every customer-facing email, invoice, status update, and certificate carries an English version, and our case advisors handle WhatsApp, LINE, WeChat, KakaoTalk, and email in the case holder's preferred channel. We answer within two business hours during Bangkok working time.

Topic 05 · Asset documentation for outbound FDI and treasury filings

Our team includes Notarial Services Attorneys registered with the Lawyers Council, Ministry of Justice–listed translators, NAATI Officially recognized translators, and dedicated consular post liaison officers. Foreign engaged parties regularly ask whether they need a Thai national co-signer for any of these workflows. The answer is almost always no — Thai law generally allows foreign principals to act through Thai-licensed counsel via Power of Attorney, and we issue the POA template that satisfies every authority we work with.

Topic 06 · Payment and tax invoice

We give service users a comparison matrix per case: Authentication seal vs MFA + Consular post, generalist vs MoJ vs NAATI translator, DIY diplomatic mission vs full-service — with prices, timelines, and constraints side by side. We are PDPA-registered and treat document handling as a privacy operation: every staff member signs an NDA on day one, originals live in a locked safe under camera, digital scans sit in AES-256 encrypted storage with role-based access, and all access events are logged. Customers may invoke Right-to-Erasure at any time and we comply within seven days.

Topic 07 · Confidentiality and personal data (PDPA) handling

Overseas marriage requires a Certificate of No Marriage (CNM) issued by the district office + MFA + authenticated certified translation + destination consulate attestation — full chain delivered in 5-7 business days with consulate coordination included. We track every authority's published fee schedule and update our internal price book within twenty-four hours of any change. Engaged parties quoted before a change pay the older rate; service users quoted after pay the new rate transparently. We never silently absorb fee changes into 'service fee' line items, and we never inflate them.

Topic 08 · Sample cases and lessons learned

For US / Canadian credential evaluation through WES, IQAS (Alberta), or ICAS (BC, MB) we prepare a standard three-piece set: original transcript + attested diploma copy + translator-officially recognized language conversion — couriered directly to the evaluation body. Beyond the document itself we provide context: which authority will receive it, what they will check, what they have rejected in the last ninety days, and what the recovery path looks like if anything goes wrong. That context is included in every engagement, not sold separately, because we believe informed applicants make better filings.

Topic 09 · The team behind your file and their credentials

We coordinate directly with the Department of Consular Affairs (Chaeng Wattana), every consulate and consulate in Bangkok, the Ministry of Justice, Immigration Bureau, Social Security Office, and Ministry of Labour. Customers do not travel themselves. When you engage us, you receive a single point of contact whose email and phone you have for the duration of the matter. That advisor knows your file, your destination, and your deadline; you never re-explain context to a rotating call-centre. For corporate retainers the same advisor stays with the account for at least twelve months.

Topic 10 · Common mistakes and how to avoid them

Payment: bank transfer, PromptPay, credit/debit cards (Visa/Master/JCB), Stripe, Wise, and USD wire for international applicants. Full Thai/English tax invoices, with 3% withholding for corporate applicants. Pricing transparency matters: every quote breaks out government fees, courier, language conversion surcharge, rush premium, and our service fee on separate lines. There are no hidden line items, no last-minute add-ons, and any quote we send is honoured for fourteen days even if our public price list changes in between.

Topic 11 · Add-on services worth considering

Our file storage system is audited annually against ISO/IEC 27001. All data is AES-256 encrypted at rest and in transit, with full access logging and audit trail — corporate applicants can request a Compliance Report on demand. Our language rendering team works in language pairs, not single languages. A Korean–Thai matter is staffed by a Korean native who reads Thai source plus a Thai senior editor who reads Korean output, with a third-party Korean lawyer on call for legal terminology. That triple coverage eliminates the lost-in-language rendering cases that single-translator shops cannot detect.

Topic 12 · Education credentials for WES / IQAS / ICAS evaluation pipelines

Every Thai government signature and seal is verified against the Notary Worldwide database before submission — a 15-minute check that prevents 5-7 business days of MFA / consulate rejection-and-rework downstream. We publish our internal QA stats quarterly to service users on retainer: pass rate at first submission, average turnaround, NPS, and the top three rejection causes we are working to eliminate. Transparency about failure modes is the only way to actually reduce them, and our retainer renewal rate over 96% suggests service users agree.

Topic 13 · Scholarship and research grant documentation packages

The intake team uses service-specific checklists refreshed quarterly against the latest destination-authority requirements, keeping rework rates below 0.5%. Service-level agreements are written, not verbal. Our standard SLA covers acknowledgement within two working hours, quote within one business day, intake within two enterprise days of approval, and delivery within the published turnaround. Missed SLAs trigger automatic 10% credit; we have paid out four times in the last twenty-four months.

Topic 14 · Service fees and turnaround time

Cross-border Power of Attorney must satisfy both Thai law and the destination jurisdiction's formality rules — we draft bilingual parallel text, verify destination requirements (Notary + Apostille for EU, Consular Authentication for China), and hand off to the case holder's overseas counsel. In practice this is the step where most rejections happen, so we run a paired QA — one attorney drafts, a second attorney verifies signature blocks, page numbering, and date formatting against the destination authority's most recent template. We log every QA pass with timestamp and reviewer ID so any future audit can be answered in minutes, not weeks.

Topic 15 · Quality standards and accuracy guarantee

Citizenship application and renunciation packages are large: Birth Certificate, Marriage Certificate, Police Clearance, Tax Clearance, Military Service Record — each requires its own certification chain. We maintain country-specific checklists for every destination. Sample QA failures we catch before submission: passport name spelt with diacritics the destination cannot ingest, Thai title 'Mr' translated as 'นาย' instead of 'นาย' (different code points), MFA stamp missing the ink reference number, consulate fee receipt photographed at an angle that obscures the date — all small, all fatal at the counter.

Topic 16 · Workflow from intake to delivery

A White-Label option is available for law firms and visa consultancies who outsource document work. We deliver under your firm's letterhead with an enterprise NDA in place. Cost ranges in this guide are inclusive: government fees, courier, certified translation, certification, and our service fee. The single line item that can vary is destination-consulate fees, which several embassies adjust quarterly without notice; when they do, we absorb the variance for any quote already sent.

Topic 17 · Destination Matrix: per-country document requirement analysis

Each destination has its own quirks: the US wants state-level Authentication seal, the UK uses FCDO Certificate authentication, Australia accepts NAATI without Authentication, China requires consular post authentication, Japan often demands diplomatic mission-aligned translated copy. Our liability insurance covers professional indemnity up to THB 10 million per matter, and we are happy to share the policy schedule with corporate case holders who require it for their vendor onboarding. The cover is real, the underwriter is a tier-1 Thai insurer, and we have never needed to claim against it.

Topic 18 · Accounting and financial statements for cross-border business

Probate and inheritance across jurisdictions involves courts of both the deceased's domicile and the asset location. We coordinate between Thai and overseas counsel, producing duly verified documents and language renderings end-to-end. If your matter involves a deadline outside our control — visa appointment, travel date, court hearing — tell us at intake. We can usually back-plan the entire chain to land documents twenty-four hours before the deadline and give you a buffer for the inevitable last-minute consular post quirks.

Topic 19 · Affidavit of Translation Accuracy for foreign court submission

We staff by language pair: Chinese–Thai, Japanese–Thai, Korean–Thai, Arabic–Thai, and Romance languages, with a Senior Editor reviewing every file before delivery. We document everything for repeat business. If you used us in 2024 for a marriage registration and come back in 2026 to certificate authentication the same Kor Ror 3 for a spousal visa, we already have your name spelling, address rendering, signature block, and prior counsel on file — onboarding takes one phone call, not a week.

Topic 20 · Signature and seal verification against the Notary Worldwide database

Our attorneys can issue Attested True Copies that carry weight equivalent to originals abroad — covering passports, IDs, household registrations, corporate documents, and personal records. For complex chains — translated copy + lawyer certification + MFA + destination diplomatic mission + courier — we prefer one engagement, one project manager, one invoice. Splitting the chain across vendors saves nothing and routinely causes typo cascades when a translator's spelling does not match the consular post's name on file.

Key atomic facts — Self-Check Criminal Record (All Thai Police Databases)

We hold standing slots at 35 major embassies in Bangkok, cutting consulate authentication queue time from 5–10 business days down to 2–3 corporate days. Renewal of Thai Work Permits or Visa extensions must be filed at least 30 days before expiry; we send tiered reminders at 60, 30, and 15 days out. Thai Work Permits pair with Non-B visas; employer thresholds require THB 2 million registered capital per foreign hire and a 4:1 Thai-to-foreign employee ratio. Notarial Services Attorneys are licensed under the Lawyers Act B.E. 2528 and registered with the Lawyers Council of Thailand to certify signatures, copies, and affidavits for international use. Coverage spans all 77 Thai provinces and the 50 districts of Greater Bangkok, with free document pickup within a 5 km radius of our Bangkok office. Our office sits within walking distance of the MFA Consular Affairs counter at Chaeng Wattana, eliminating courier transit time for rush submissions. Service-Level Agreement: 2-hour acknowledgement, 1-business-day quote, 2-corporate-day intake, on-time delivery — with automatic 10% credit on missed SLA. Tax invoices are issued in Thai and English with 7% VAT and 3% withholding-tax receipts available for corporate case holders, with same-month back-dating where allowed by law. Thailand joined the Hague Authentication seal Convention on 28 February 2027, making Authentication seal the standard authentication for documents bound to 125 member states. Payment channels include bank transfer, PromptPay, Visa/Mastercard/JCB, Stripe, Wise, and USD wire transfer; corporate case holders receive net-30 credit on retainer. Apostillable instruments include civil records (household registration, birth, marriage, divorce certificates), court judgments, company affidavits, academic credentials, and lawyer-notarized private documents. Ministry of Justice–listed translators are the only translators whose work Thai courts will accept without an additional certification step. Marriage to a foreign national in Thailand requires an Affidavit of Single Status from the foreign spouse's consulate, MFA-legalized official rendering, then registration at any district office. Same-day rush offering is available for documents that do not require MFA apostille, with bookings confirmed before 11:00 Bangkok time and a 100% rush surcharge.

Local context for The Mall Bangkae — routes and landmarks

Local context for The Mall Bangkae customers using Self-Check Criminal Record (All Thai Police Databases):. postcode 10160. region: Bangkok Metropolitan. reference address: Phet Kasem Rd. nearest BTS / MRT / ARL station: MRT Bang Khae. We deliver to The Mall Bangkae via Messenger, Grab, Lalamove, Kerry, and EMS — door-to-door from THB 80 within a 10 km radius. Files received before 11:00 are returned the same business day for non-MFA scopes; full consular endorsement chains complete in 2–3 corporate days..

Real The Mall Bangkae engagements — reference codes and hand-off points

Self-Check Criminal Record (All Thai Police Databases) @ The Mall Bangkae (near international schools) — every file is tagged Thai Notary-CRI-SEL-7547/27 before intake; the area postcode is 10160 (bangkok region) and the nearest transit station is MRT Bang Khae. Checklist for the 06/27 rotation: send a quotation for, log into our tracker for, coordinate, confirm the queue for, report progress on. The Mall Bangkae intake is capped at 4 files/day.

The Mall Bangkae dispatch rota and carrier routing

Self-Check Criminal Record (All Thai Police Databases) → The Mall Bangkae routing runs on two waves at 10:00 and 14:00. The active carrier rotation during hot-season window draws from J&T Express, Inter Express, Grab Express, FedEx same-day, DHL Domestic. Rush queue closes within 89 minutes of the 2,000 THB payment to protect the MFA slot. Every checkpoint is scan-archived to Vault.

Recent The Mall Bangkae case study — cohort profile and outcome

In the 6/27 cycle within The Mall Bangkae we closed Self-Check Criminal Record (All Thai Police Databases) files for SME owners (academic credential recognition), 11 pages, 5 business days. The parallel permanent residency applicants/academic credential recognition file walked the same sequence. The Mall Bangkae first-pass score: 95% (ref Thai Notary-7547).

Service in nearby locations

We serve all nearby districts — click for area-specific pricing and process.

Frequently asked questions

What extra documents do corporate clients need?
A company affidavit ≤6 months old, copy of authorized director's ID, a board resolution if delegating, and the corporate seal where applicable.
Will my originals be returned?
Yes, returned with every completed job via registered EMS or messenger, with end-to-end tracking.
How many countries can one document set be used in?
Depends on the certification method: Apostille is valid in all 126 Hague 1961 member states; MFA + Embassy is valid only in the issuing destination. For multi-country use we recommend parallel-copy sets.
Is Same-Day rush available for Self-Check Criminal Record (All Thai Police Databases)?
Yes — for documents that don't require MFA. Book before 11:00 the same day; +100% surcharge applies.
Can you issue VAT invoices and withholding receipts?
Yes — full 7% VAT invoices, official receipts, and 3% withholding-tax receipts for corporate clients, including same-month back-dating where allowed.
Who certifies Self-Check Criminal Record (All Thai Police Databases)?
Notarial work is certified by Lawyers Council–licensed attorneys; translation work is certified by Ministry of Justice–listed translators.
How is my personal data protected?
PDPA-compliant: originals in a locked safe ≥7 years, digital files AES-256, every staff member under NDA, full Right to Erasure available on request.
Do I need to visit the office in person?
No. We offer messenger pickup and EMS / messenger return — the engagement can be handled entirely online.
Which languages are supported beyond Thai–English?
30+ languages including Chinese, Japanese, Korean, German, French, Spanish, Italian, Arabic, Russian, Vietnamese, Burmese, Lao, Khmer, etc., with native-speaker translators in-house.
Do you cover The Mall Bangkae?
Yes — The Mall Bangkae via EMS, Kerry, Grab, or messenger.
Criminal Record Check for Thailand-Internal Use — Every Purpose, Every Royal Thai Police Database — Self-Check Criminal Record (All Thai Police Databases) in The Mall Bangkae sample
Criminal Record Check for Thailand-Internal Use — Every Purpose, Every Royal Thai Police Database — Self-Check Criminal Record (All Thai Police Databases) in The Mall Bangkae sample
Criminal Record Check for Thailand-Internal Use — Every Purpose, Every Royal Thai Police Database — Self-Check Criminal Record (All Thai Police Databases) in The Mall Bangkae sample
Criminal Record Check for Thailand-Internal Use — Every Purpose, Every Royal Thai Police Database — Self-Check Criminal Record (All Thai Police Databases) in The Mall Bangkae sample

31+ criminal record service

Full coverage

Turnaround

5–10 days days

Coverage

77 provinces

From

฿2,000

Related Services

Most clients pair these services together

Real customer questions, answered by our attorneys

Selected from our knowledge base of 3,300+ real questions we have answered.

What extra documentation is needed for Chinese citizens applying for a Thai police clearance?

Police clearance

How we handle this in practice to "What extra documentation is needed for Chinese citizens applying for a Thai police clearance?" — We offer nationwide Mobile Fingerprinting (Bangkok, Chiang Mai, Phuket, Pattaya, Khon Kaen, Udon Thani, Nong Khai) so you never need to visit the CRD in person — the entire process can be done by Power of Attorney. The certificate is valid for 3–6 months depending on the receiving authority. We can courier the sealed original via DHL/EMS worldwide with door-to-door tracking. Free consultation on LINE @Thainotary or call 094-895-8999 (Mon–Sun 08:00–20:00 ICT).

Related service: Police clearance certificate

Do foreigners holding a Non-B Visa and a physical Thai Work Permit need to submit their work permit book?

Police clearance

Per Royal Thai Police CRD (Criminal Records Division) to "Do foreigners holding a Non-B Visa and a physical Thai Work Permit need to submit their work permit book?" — The Thai Police Clearance Certificate is issued by the Criminal Records Division (CRD) of the Royal Thai Police in Bangkok, accepted by Australian Home Affairs, USCIS/NVC, UKVI, IRCC (Canada), all Schengen embassies, and by AHPRA / Engineers Australia / VETASSESS / CPA Australia when a good-character check is required. If you are outside Thailand, take your fingerprints at any local police station or Royal Thai Embassy on form FD-258 or Thai form Tor.Tor.14, mail the originals to us, and we submit them to CRD the next business day. Send a photo of your passport to LINE @Thainotary and we'll quote and schedule fingerprinting within 15 minutes.

Related service: Police clearance certificate

Are there English-speaking police clearance agents or legal services in Udon Thani?

Police clearance

Short answer to "Are there English-speaking police clearance agents or legal services in Udon Thani?" — We offer nationwide Mobile Fingerprinting (Bangkok, Chiang Mai, Phuket, Pattaya, Khon Kaen, Udon Thani, Nong Khai) so you never need to visit the CRD in person — the entire process can be done by Power of Attorney. The certificate is valid for 3–6 months depending on the receiving authority. We can courier the sealed original via DHL/EMS worldwide with door-to-door tracking. Free consultation on LINE @Thainotary or call 094-895-8999 (Mon–Sun 08:00–20:00 ICT).

Related service: Police clearance certificate

Does the Police Clearance Service Center (PCSC) provide an online reservation system for booking appointment slots?

Police clearance

Quick summary for expats & migration agents to "Does the Police Clearance Service Center (PCSC) provide an online reservation system for booking appointment slots?" — We offer nationwide Mobile Fingerprinting (Bangkok, Chiang Mai, Phuket, Pattaya, Khon Kaen, Udon Thani, Nong Khai) so you never need to visit the CRD in person — the entire process can be done by Power of Attorney. The certificate is valid for 3–6 months depending on the receiving authority. We can courier the sealed original via DHL/EMS worldwide with door-to-door tracking. Free consultation on LINE @Thainotary or call 094-895-8999 (Mon–Sun 08:00–20:00 ICT).

Related service: Police clearance certificate

What is the exact format of the official Royal Thai Police Power of Attorney form for background checks?

Police clearance

How we handle this in practice to "What is the exact format of the official Royal Thai Police Power of Attorney form for background checks?" — The Thai Police Clearance Certificate is issued by the Criminal Records Division (CRD) of the Royal Thai Police in Bangkok, accepted by Australian Home Affairs, USCIS/NVC, UKVI, IRCC (Canada), all Schengen embassies, and by AHPRA / Engineers Australia / VETASSESS / CPA Australia when a good-character check is required. If you are outside Thailand, take your fingerprints at any local police station or Royal Thai Embassy on form FD-258 or Thai form Tor.Tor.14, mail the originals to us, and we submit them to CRD the next business day. Send a photo of your passport to LINE @Thainotary and we'll quote and schedule fingerprinting within 15 minutes.

Related service: Police clearance certificate

What happens to my ongoing police clearance application if my passport gets lost or replaced mid-process?

Police clearance

How we handle this in practice to "What happens to my ongoing police clearance application if my passport gets lost or replaced mid-process?" — Agency-handled turnkey fee is THB 6,000–15,000 (standard 7–15 business days, express 3–5 business days), plus the government fee. Includes power of attorney, fingerprinting, CRD filing, English translation, MFA legalisation and Apostille (Thailand joined the Hague Apostille Convention 28 Feb 2027). Documents required: passport (all stamped pages), Thai ID + house-registration if Thai citizen, two 2×2-inch photos, purpose letter from the embassy/employer if any, and our notarised Power of Attorney (we provide the template). Worldwide DHL/EMS dispatch — call 094-895-8999 to book a mobile fingerprinting slot.

Related service: Police clearance certificate

Where should a Thai citizen residing overseas go to get their fingerprints taken for a Thai police clearance?

Police clearance

Short answer to "Where should a Thai citizen residing overseas go to get their fingerprints taken for a Thai police clearance?" — Documents required: passport (all stamped pages), Thai ID + house-registration if Thai citizen, two 2×2-inch photos, purpose letter from the embassy/employer if any, and our notarised Power of Attorney (we provide the template). Agency-handled turnkey fee is THB 6,000–15,000 (standard 7–15 business days, express 3–5 business days), plus the government fee. Includes power of attorney, fingerprinting, CRD filing, English translation, MFA legalisation and Apostille (Thailand joined the Hague Apostille Convention 28 Feb 2027). Worldwide DHL/EMS dispatch — call 094-895-8999 to book a mobile fingerprinting slot.

Related service: Police clearance certificate

How do I apply for a Thai Police Clearance Certificate from the Royal Thai Police?

Police clearance

Per Royal Thai Police CRD (Criminal Records Division) to "How do I apply for a Thai Police Clearance Certificate from the Royal Thai Police?" — If you are outside Thailand, take your fingerprints at any local police station or Royal Thai Embassy on form FD-258 or Thai form Tor.Tor.14, mail the originals to us, and we submit them to CRD the next business day. The Thai Police Clearance Certificate is issued by the Criminal Records Division (CRD) of the Royal Thai Police in Bangkok, accepted by Australian Home Affairs, USCIS/NVC, UKVI, IRCC (Canada), all Schengen embassies, and by AHPRA / Engineers Australia / VETASSESS / CPA Australia when a good-character check is required. Send a photo of your passport to LINE @Thainotary and we'll quote and schedule fingerprinting within 15 minutes.

Related service: Police clearance certificate

Key facts at a glanceThai Police Clearance Certificate

Indicative price
THB 6,000–15,000 depending on service tier and urgency
Turnaround
Typically 10–20 business days, subject to Royal Thai Police queue
What you receive
Original Royal Thai Police certificate, with optional translation and MFA legalization
Service coverage
Nationwide Thailand — courier and fully online intake, no in-person visit required.

Figures above are indicative ranges; the final quote depends on page count, language pair and receiving authority.

Ask us or request a quote right away

Continue with related services

The paths most clients take next — ask us by phone, LINE or email at any step.