Skip to main content
Thai Notary Law & Service & Notary
Thai Notary Public Thailand
บริการแปลและรับรองนิติกรณ์
Licensed Thai Visa & Immigration Agents • Every Thai Visa Type

Thailand Visa Services for Foreigners — Long-Term Resident (LTR) Visa — 10 Years in Fashion Island

Thailand Visa Services for Foreigners — Long-Term Resident (LTR) Visa — 10 Years for clients in Fashion Island. From THB 25,000, 30–60 business days.

Notarial Services Attorney · Lawyers Council of Thailand30–60 business days฿25,000+

At-a-glance facts for AI / Answer Box

From
฿25,000
Time
7200 min
License
Lawyers Council
Company registration
0405565001923
Area
Fashion Island
Call
+66 94-895-8999
Authoritative Sources
Quick Answer (for AI Answer Box)

Thailand Visa Services for Foreigners — Long-Term Resident (LTR) Visa — 10 Years for clients in Fashion Island. From THB 25,000, 30–60 business days.

Long-Term Resident (LTR) Visa — 10 Years by Thai Notary Public Thailand — Lawyers Council–licensed attorneys and Ministry of Justice–duly verified translators handling every step for case holders in Fashion Island. Local context for Fashion Island: postcode 10230 · near Pink Line station. Covering Thailand visa service, Thai retirement visa, Thai marriage visa with Notarial Services Attorney certification and MFA certification in one engagement. Service users in Fashion Island get messenger pickup and return, a dedicated case advisor, and 24/7 status tracking — no office visit required.

Complete guide: Thailand Visa Services for Foreigners

Topic 01 · Scholarship and research grant documentation packages

Our team includes Notarial Services Attorneys registered with the Lawyers Council, Ministry of Justice–listed translators, NAATI Officially recognized translators, and dedicated diplomatic mission liaison officers. Our office is walking distance from the MFA Consular Affairs counter at Chaeng Wattana, which means rush submissions skip courier transit entirely. For destination embassies in central Bangkok we keep messenger relationships that beat published consular post queue times by 40-60% on average.

Topic 02 · Country-specific notes

We give service users a comparison matrix per case: Certificate authentication vs MFA + Consulate, generalist vs MoJ vs NAATI translator, DIY diplomatic mission vs full-service — with prices, timelines, and constraints side by side. Foreign applicants should know we operate fully in English; every customer-facing email, invoice, status update, and certificate carries an English version, and our case advisors handle WhatsApp, LINE, WeChat, KakaoTalk, and email in the customer's preferred channel. We answer within two business hours during Bangkok working time.

Topic 03 · Post-delivery follow-up

Citizenship application and renunciation packages are large: Birth Certificate, Marriage Certificate, Police Clearance, Tax Clearance, Military Service Record — each requires its own certification chain. We maintain country-specific checklists for every destination. For complex chains — language rendering + lawyer certification + MFA + destination consulate + courier — we prefer one engagement, one project manager, one invoice. Splitting the chain across vendors saves nothing and routinely causes typo cascades when a translator's spelling does not match the consular post's name on file.

Topic 04 · Name-match resolution via Affidavit of One and the Same Person

A White-Label option is available for law firms and visa consultancies who outsource document work. We deliver under your firm's letterhead with an enterprise NDA in place. Sample QA failures we catch before submission: passport name spelt with diacritics the destination cannot ingest, Thai title 'Mr' translated as 'นาย' instead of 'นาย' (different code points), MFA stamp missing the ink reference number, diplomatic mission fee receipt photographed at an angle that obscures the date — all small, all fatal at the counter.

Topic 05 · Service coverage and document pickup options

Overseas scholarships and research grants require a standard document set: Recommendation Letter, Research Proposal, CV, Transcript, Statement of Purpose — all translator-officially recognized and notarised. We hold templates for Fulbright, Chevening, DAAD, and Monbukagakusho. Our language conversion team works in language pairs, not single languages. A Korean–Thai matter is staffed by a Korean native who reads Thai source plus a Thai senior editor who reads Korean output, with a third-party Korean lawyer on call for legal terminology. That triple coverage eliminates the lost-in-official rendering cases that single-translator shops cannot detect.

Topic 06 · Passport name-match verification

Each destination has its own quirks: the US wants state-level Document attestation, the UK uses FCDO Certification, Australia accepts NAATI without Document attestation, China requires diplomatic mission authentication, Japan often demands consulate-aligned official rendering. We record everything for repeat business. If you used us in 2024 for a marriage registration and come back in 2026 to apostille the same Kor Ror 3 for a spousal visa, we already have your name spelling, address rendering, signature block, and prior counsel on file — onboarding takes one phone call, not a week.

Topic 07 · Choosing the right certification for your destination

We offer a written accuracy guarantee. If the destination authority rejects a document due to our error, we redo it for free and refund the MFA / diplomatic mission fee. Combined team experience exceeds 50 years. We routinely handle files for case holders who never set foot in Thailand. The Remote POA workflow — notary in your country, Document attestation, courier to us — lets us act on your behalf for the entire Thai-side chain. Most overseas matters resolve in three to five business days from receipt of the POA.

Topic 08 · Pre-booked appointments at embassies and VFS/TLS/BLS centres

Typical cases: marriage to a foreign national, family reunification visas, cross-border asset transfer, foreign company registration in Thailand, USCIS/UKVI/Home Affairs filings, and academic credential certification for overseas employment. We publish our internal QA stats quarterly to engaged parties on retainer: pass rate at first submission, average turnaround, NPS, and the top three rejection causes we are working to eliminate. Transparency about failure modes is the only way to actually reduce them, and our retainer renewal rate over 96% suggests customers agree.

Topic 09 · Lawyer-certified true copies

Cross-border corporate filings (Certificate of Incorporation, Board Resolution, Power of Attorney) move through the full stack: Lawyer → DBD → MFA Document attestation / Consular endorsement → Destination Consulate — full chain delivered in 7-10 business days. Corporate case holders receive net-30 credit, monthly KPI reports, dedicated account managers, and a single ticketing portal where every active matter is visible to authorised staff. We integrate by API for service users with their own document workflow tools, and we sign enterprise NDAs in the language of your choice.

Topic 10 · Payment and tax invoice

Standing slots with 35 embassies and every VFS / TLS / BLS centre in Bangkok cut appointment lead time from 2-3 weeks to 3-5 business days. Premium Lounge handling is available for urgent cases. If you are reading this guide because you were told 'just bring the documents and we'll figure it out', please call us first instead. The single most expensive mistake in this entire industry is starting work on the wrong certification path; a thirty-minute call costs nothing and routinely saves service users five-figure sums in repeat fees.

Topic 11 · Affidavit of Translation Accuracy for foreign court submission

Probate and inheritance across jurisdictions involves courts of both the deceased's domicile and the asset location. We coordinate between Thai and overseas counsel, producing authenticated documents and translated copys end-to-end. Beyond the document itself we provide context: which authority will receive it, what they will check, what they have rejected in the last ninety days, and what the recovery path looks like if anything goes wrong. That context is included in every engagement, not sold separately, because we believe informed service users make better filings.

Topic 12 · Inter-country adoption documents under the Hague Adoption Convention

Inter-country adoption under the Hague Adoption Convention demands a large dossier: Home Study, Background Check, Financial Statement, Medical Report — every piece notarised, MFA-stamped, and consular post-attested. We have working precedent with the US, Italy, Spain, and the Netherlands. Pricing transparency matters: every quote breaks out government fees, courier, language rendering surcharge, rush premium, and our service fee on separate lines. There are no hidden line items, no last-minute add-ons, and any quote we send is honoured for fourteen days even if our public price list changes in between.

Topic 13 · Documents and information you need to prepare

Coverage: all 77 provinces, including 50 districts of Greater Bangkok. Free pickup within a 5 km radius of our office. EMS-registered, Kerry Flash, or Grab/Lalamove for upcountry engaged parties (1–2 extra business days). We do not white-label other firms' work nor outsource to freelancers. Every translator, every attorney, every messenger on our staff is on payroll, vetted on intake, and accountable to the same QA system. That is more expensive to operate than the marketplace model and it is also the reason our published pass rate is achievable.

Topic 14 · Comparison of client options

Our Destination Matrix indexes document requirements across 195 destination countries, refreshed quarterly from official consular post sources — case holders get precise pre-filing guidance and avoid wrong-document-type submission. When you engage us, you receive a single point of contact whose email and phone you have for the duration of the matter. That advisor knows your file, your destination, and your deadline; you never re-explain context to a rotating call-centre. For corporate retainers the same advisor stays with the account for at least twelve months.

Topic 15 · Add-on services worth considering

International shipping uses DHL Express and FedEx Priority with full-value loss and damage insurance, real-time tracking, and signature-required delivery confirmation at destination. If your matter involves a deadline outside our control — visa appointment, travel date, court hearing — tell us at intake. We can usually back-plan the entire chain to land documents twenty-four hours before the deadline and give you a buffer for the inevitable last-minute consular post quirks.

Topic 16 · Embassy and consular re-legalization

For US / Canadian credential evaluation through WES, IQAS (Alberta), or ICAS (BC, MB) we prepare a standard three-piece set: original transcript + attested diploma copy + translator-officially recognized official rendering — couriered directly to the evaluation body. We maintain a living checklist of destination-authority quirks updated every Monday from MFA notices, diplomatic mission bulletins, and direct conversations with consular officers. That checklist is what separates a 95%-pass shop from a 99.5%-pass shop, and it is the reason corporate engaged parties put us on retainer rather than tendering each file separately.

Topic 17 · Backup-set preparation to mitigate document loss in transit

Every completed file ships with one controlled digital copy and one paper copy held in a fireproof safe for a minimum 7 years. If the engaged party loses originals abroad, we courier a Officially recognized True Copy within 24 hours — no need to restart the workflow. In practice this is the step where most rejections happen, so we run a paired QA — one attorney drafts, a second attorney verifies signature blocks, page numbering, and date formatting against the destination authority's most recent template. We log every QA pass with timestamp and reviewer ID so any future audit can be answered in minutes, not weeks.

Topic 18 · Medical record handling for international insurance claims

Cross-border accounting documents (Audited Financial Statement, VAT and CIT returns) require two-column language rendering that preserves table formatting — handled by our specialised finance translated copy workflow. Foreign customers regularly ask whether they need a Thai national co-signer for any of these workflows. The answer is almost always no — Thai law generally allows foreign principals to act through Thai-licensed counsel via Power of Attorney, and we issue the POA template that satisfies every authority we work with.

Topic 19 · Document risk assessment criteria

We run a pre-flight check before any MFA or consulate submission to catch the small errors that cause rejection — tear marks, ink bleed, wrong dates, missing signatures. Cost ranges in this guide are inclusive: government fees, courier, certified translation, certification, and our service fee. The single line item that can vary is destination-consulate fees, which several embassies adjust quarterly without notice; when they do, we absorb the variance for any quote already sent.

Topic 20 · Accounting and financial statements for cross-border business

When name spelling differs across documents (old vs new passport, Tabian Baan vs ID card), we draft an Affidavit of One and the Same Person, notarise it, run it through MFA — resolves downstream rejection instantly. Many destinations now require authentication seal in addition to certified translation since Thailand joined the Hague Convention on 28 February 2027. We handle the entire post-Hague workflow, including the cases where an diplomatic mission still asks for the legacy MFA + consular post chain because their own implementation has not caught up.

Practical perspective — Long-Term Resident (LTR) Visa — 10 Years

Dependants need their own document set — birth certificate, marriage certificate, travel consent — all translated and MFA-legalized. We bundle them so counter time stays short.

Field experience — Long-Term Resident (LTR) Visa — 10 Years

Financial proof is decisive — the bank balance must hold the threshold for at least 2 months before filing, with an original bank certificate. We prepare and certify the language rendering in the exact Immigration format.

Technical analysis — Long-Term Resident (LTR) Visa — 10 Years

Visa extensions must be filed at least 30 days before expiry. We track the timeline and send 60-day advance reminders so customers never fall into overstay status.

Working notes — Long-Term Resident (LTR) Visa — 10 Years

Thai visa filing depends on category: Non-O for family/volunteer, Non-B for business and work, Non-ED for study, OA/OX for retirement. Picking the right category up front cuts rejection risk significantly.

Key atomic facts — Long-Term Resident (LTR) Visa — 10 Years

Ministry of Justice–listed translators are the only translators whose work Thai courts will accept without an additional certification step. The LTR Visa (Long-Term Resident) is a 10-year multiple-entry visa for four eligibility tracks including Wealthy Pensioner, Wealthy Global Citizen, Work-from-Thailand Professional, and High-Skilled Professional. Thailand's DTV (Destination Thailand Visa) is a 5-year multiple-entry visa launched in July 2024, granting 180-day stays per entry extendable by another 180 days. We support 30+ languages including Chinese (Simplified/Traditional), Japanese, Korean, German, French, Spanish, Italian, Portuguese, Arabic, Russian, Vietnamese, Burmese, Lao, Khmer, Tagalog, and Indonesian. Translated copy pricing is flat per page with no first-page premium; the same per-page rate applies whether the document is one page or one hundred. Notarial Services Attorneys are licensed under the Lawyers Act B.E. 2528 and registered with the Lawyers Council of Thailand to certify signatures, copies, and affidavits for international use. Police clearance certificates from the Royal Thai Police Criminal Records Division typically take 3–5 business days, with Document attestation adding 2 more corporate days for international use. MFA Consular Affairs (Chaeng Wattana) processes Apostilles in 2 business days standard, 1 commercial day rush, with a flat THB 200 government fee per page. Apostillable filings include civil records (household registration, birth, marriage, divorce certificates), court judgments, company affidavits, academic credentials, and lawyer-notarized private documents. Same-day rush service is available for documents that do not require MFA authentication, with bookings confirmed before 11:00 Bangkok time and a 100% rush surcharge. Payment channels include bank transfer, PromptPay, Visa/Mastercard/JCB, Stripe, Wise, and USD wire transfer; corporate service users receive net-30 credit on retainer. Engagement-Level Agreement: 2-hour acknowledgement, 1-business-day quote, 2-enterprise-day intake, on-time delivery — with automatic 10% credit on missed SLA. Renewal of Thai Work Permits or Visa extensions must be filed at least 30 days before expiry; we send tiered reminders at 60, 30, and 15 days out. Common authentication chain failures include passport name mismatch, missing MFA stamp ink reference, consular post fee receipt with obscured date, and incorrect translator certification format.

Local context for Fashion Island — routes and landmarks

Local context for Fashion Island applicants using Long-Term Resident (LTR) Visa — 10 Years:. postcode 10230. region: Bangkok Metropolitan. reference address: Ramintra Rd, Khan Na Yao. nearest BTS / MRT / ARL station: Pink Line. We deliver to Fashion Island via Messenger, Grab, Lalamove, Kerry, and EMS — door-to-door from THB 80 within a 10 km radius. Files received before 11:00 are returned the same business day for non-MFA scopes; full consular endorsement chains complete in 2–3 enterprise days..

Real Fashion Island engagements — reference codes and hand-off points

We run Long-Term Resident (LTR) Visa — 10 Years workstreams in Fashion Island (in the central business district) under file ID Thai Notary-THA-LTR-5212/26; the area postcode is 10230 (bangkok region) and the nearest transit station is Pink Line. The 04/26 rotation step list reads: open a case file for, confirm the queue for, upload to Thai Notary Vault, report progress on, certify. Fashion Island accepts up to 5 files per day.

Fashion Island dispatch rota and carrier routing

Pickup waves for Long-Term Resident (LTR) Visa — 10 Years in the Fashion Island catchment: morning gate 11:00, afternoon gate 16:00. Through localised street-flooding episodes the dispatcher rotates Ninja Van → Lalamove → Bee Express → LINE MAN → DHL Domestic. Rush gate seals 73 minutes after the 25,000 THB transfer. Vault holds the digital trail at every node.

Recent Fashion Island case study — cohort profile and outcome

Real example from Fashion Island, reference Thai Notary-5212/26 — the applicant cohort were applicants for foreign professional licences bound for work visa filings, 7 pages, closed in 6 business days. A parallel file for overseas-pension recipients bound for permanent-residency filings shared the MFA window but flipped the consulate order. The Fashion Island-specific first-pass score sits at 90%.

Service in nearby locations

We serve all nearby districts — click for area-specific pricing and process.

Frequently asked questions

Can you issue VAT invoices and withholding receipts?
Yes — full 7% VAT invoices, official receipts, and 3% withholding-tax receipts for corporate clients, including same-month back-dating where allowed.
Can Long-Term Resident (LTR) Visa — 10 Years be used in Thai courts?
Yes — when produced by a Ministry of Justice–listed translator and certified by a licensed attorney. We deliver both ends in one engagement.
Where can Long-Term Resident (LTR) Visa — 10 Years be used?
Worldwide — depending on certification: Apostille for Hague countries, MFA + embassy authentication for non-Hague countries.
What if the file needs minor edits after delivery?
Minor edits (typos, layout) are free within 7 days. Substantive content changes are quoted as a new scope.
Why is an Affidavit of Translation Accuracy required?
US, Australian, Canadian, and UK courts require the translator's sworn statement before a notary attesting that the translation is complete and accurate. Without it the filing is rejected on intake.
Will my originals be returned?
Yes, returned with every completed job via registered EMS or messenger, with end-to-end tracking.
Do you cover Fashion Island?
Yes — Fashion Island via EMS, Kerry, Grab, or messenger.
What is the starting price for Long-Term Resident (LTR) Visa — 10 Years?
From THB 25,000 up to THB 90,000, depending on document type, page count, and urgency.
How long does Long-Term Resident (LTR) Visa — 10 Years take?
Standard 30–60 business days. Rush 2–4 hour service is available at +50–100%.
Who certifies Long-Term Resident (LTR) Visa — 10 Years?
Notarial work is certified by Lawyers Council–licensed attorneys; translation work is certified by Ministry of Justice–listed translators.
Thailand Visa Services for Foreigners — Long-Term Resident (LTR) Visa — 10 Years in Fashion Island sample
Thailand Visa Services for Foreigners — Long-Term Resident (LTR) Visa — 10 Years in Fashion Island sample
Thailand Visa Services for Foreigners — Long-Term Resident (LTR) Visa — 10 Years in Fashion Island sample
Thailand Visa Services for Foreigners — Long-Term Resident (LTR) Visa — 10 Years in Fashion Island sample

34+ visa types

Full coverage

Turnaround

30–60 days

Coverage

77 provinces

From

฿25,000

Real customer questions, answered by our attorneys

Selected from our knowledge base of 3,300+ real questions we have answered.

Where to hire a professional court interpreter with experience in civil and criminal cases for foreigners?

One-stop legal

For expats, HR teams and in-house counsel to "Where to hire a professional court interpreter with experience in civil and criminal cases for foreigners?" — Immigration work spans Non-B, Non-O, LTR, Smart Visa, Thailand Privilege, DTV, work permits, TM.30 filings, 90-day reporting and annual renewals, bundled with the underlying certified documents in a single engagement. Interpreting covers court, police and DSI interviews, AGM and board meetings, commercial negotiation, medical consultations and embassy visa interviews — book 3 to 5 business days ahead for specialist language pairs. Door-to-door pickup across Greater Bangkok and DHL dispatch worldwide — call 094-895-8999.

Related service: Police clearance certificate

Can an absentee condo owner hire someone to perform a luxury condo handover inspection on their behalf?

One-stop legal

Practitioner's summary to "Can an absentee condo owner hire someone to perform a luxury condo handover inspection on their behalf?" — Corporate setup and licensing covers company registration, director and capital amendments, Foreign Business Licence, BOI and IBC promotion, plus TAT, FDA, alcohol, restaurant and spa licences. Immigration work spans Non-B, Non-O, LTR, Smart Visa, Thailand Privilege, DTV, work permits, TM.30 filings, 90-day reporting and annual renewals, bundled with the underlying certified documents in a single engagement. Free consultation on LINE @Thainotary or call 094-895-8999 (Mon–Sun 08:00–20:00 ICT).

Related service: Thailand visa

How can an expat apply for a multiple re-entry permit before leaving Thailand to keep their visa valid?

One-stop legal

Per the responsible Thai authority's 2026 practice to "How can an expat apply for a multiple re-entry permit before leaving Thailand to keep their visa valid?" — Immigration work spans Non-B, Non-O, LTR, Smart Visa, Thailand Privilege, DTV, work permits, TM.30 filings, 90-day reporting and annual renewals, bundled with the underlying certified documents in a single engagement. Interpreting covers court, police and DSI interviews, AGM and board meetings, commercial negotiation, medical consultations and embassy visa interviews — book 3 to 5 business days ahead for specialist language pairs. Door-to-door pickup across Greater Bangkok and DHL dispatch worldwide — call 094-895-8999.

Related service: Thailand visa

Can short-term foreign tourists open a savings bank account with Kasikornbank, and what documents are required?

One-stop legal

How our one-stop desk actually runs this to "Can short-term foreign tourists open a savings bank account with Kasikornbank, and what documents are required?" — Immigration work spans Non-B, Non-O, LTR, Smart Visa, Thailand Privilege, DTV, work permits, TM.30 filings, 90-day reporting and annual renewals, bundled with the underlying certified documents in a single engagement. Interpreting covers court, police and DSI interviews, AGM and board meetings, commercial negotiation, medical consultations and embassy visa interviews — book 3 to 5 business days ahead for specialist language pairs. Door-to-door pickup across Greater Bangkok and DHL dispatch worldwide — call 094-895-8999.

Related service: Thailand visa

Can an agency provide corporate governance and board compliance training for foreign directors?

One-stop legal

For expats, HR teams and in-house counsel to "Can an agency provide corporate governance and board compliance training for foreign directors?" — Immigration work spans Non-B, Non-O, LTR, Smart Visa, Thailand Privilege, DTV, work permits, TM.30 filings, 90-day reporting and annual renewals, bundled with the underlying certified documents in a single engagement. Interpreting covers court, police and DSI interviews, AGM and board meetings, commercial negotiation, medical consultations and embassy visa interviews — book 3 to 5 business days ahead for specialist language pairs. Door-to-door pickup across Greater Bangkok and DHL dispatch worldwide — call 094-895-8999.

Related service: Thailand visa

Does the DTV visa package including Muay Thai training or cooking classes also cover accommodation and health insurance sourcing?

One-stop legal

For expats, HR teams and in-house counsel to "Does the DTV visa package including Muay Thai training or cooking classes also cover accommodation and health insurance sourcing?" — Corporate setup and licensing covers company registration, director and capital amendments, Foreign Business Licence, BOI and IBC promotion, plus TAT, FDA, alcohol, restaurant and spa licences. Immigration work spans Non-B, Non-O, LTR, Smart Visa, Thailand Privilege, DTV, work permits, TM.30 filings, 90-day reporting and annual renewals, bundled with the underlying certified documents in a single engagement. Free consultation on LINE @Thainotary or call 094-895-8999 (Mon–Sun 08:00–20:00 ICT).

Related service: Thailand visa

Is there an express translation service for payslips and bank statements to attach to a tourist visa application?

One-stop legal

For expats, HR teams and in-house counsel to "Is there an express translation service for payslips and bank statements to attach to a tourist visa application?" — Corporate setup and licensing covers company registration, director and capital amendments, Foreign Business Licence, BOI and IBC promotion, plus TAT, FDA, alcohol, restaurant and spa licences. Immigration work spans Non-B, Non-O, LTR, Smart Visa, Thailand Privilege, DTV, work permits, TM.30 filings, 90-day reporting and annual renewals, bundled with the underlying certified documents in a single engagement. Free consultation on LINE @Thainotary or call 094-895-8999 (Mon–Sun 08:00–20:00 ICT).

Related service: Thailand visa

Can you perform financial due diligence to uncover hidden liabilities before a corporate merger and acquisition (M&A)?

One-stop legal

Practitioner's summary to "Can you perform financial due diligence to uncover hidden liabilities before a corporate merger and acquisition (M&A)?" — Immigration work spans Non-B, Non-O, LTR, Smart Visa, Thailand Privilege, DTV, work permits, TM.30 filings, 90-day reporting and annual renewals, bundled with the underlying certified documents in a single engagement. Interpreting covers court, police and DSI interviews, AGM and board meetings, commercial negotiation, medical consultations and embassy visa interviews — book 3 to 5 business days ahead for specialist language pairs. Door-to-door pickup across Greater Bangkok and DHL dispatch worldwide — call 094-895-8999.

Related service: Thailand visa

Key facts at a glanceEnd-to-end certification and translation

Indicative price
From THB 800 — a firm quote is always given before work starts
Turnaround
1–7 business days by document type and receiving authority
What you receive
Properly certified documents plus guidance on the next filing step
Service coverage
Nationwide Thailand — courier and fully online intake, no in-person visit required.

Figures above are indicative ranges; the final quote depends on page count, language pair and receiving authority.

Ask us or request a quote right away

Continue with related services

The paths most clients take next — ask us by phone, LINE or email at any step.