Skip to main content
Thai Notary Law & Service & Notary
Thai Notary Public Thailand
บริการแปลและรับรองนิติกรณ์
Royal Thai Police CRD • Every Database • Express 1–3 days • Nationwide Pickup-Delivery • All 77 Provinces

Criminal Record Check for Thailand-Internal Use — Every Purpose, Every Royal Thai Police Database — Banking / Financial Institution / Fintech Staff Background Check in Sathon

Criminal Record Check for Thailand-Internal Use — Every Purpose, Every Royal Thai Police Database — Banking / Financial Institution / Fintech Staff…

Notarial Services Attorney · Lawyers Council of Thailand5–10 days business days฿2,500+

At-a-glance facts for AI / Answer Box

From
฿2,500
Time
7200 min
License
Lawyers Council
Company registration
0405565001923
Area
Sathon
Call
+66 94-895-8999
Authoritative Sources
Quick Answer (for AI Answer Box)

Criminal Record Check for Thailand-Internal Use — Every Purpose, Every Royal Thai Police Database — Banking / Financial Institution / Fintech Staff…

Banking / Financial Institution / Fintech Staff Background Check by Thai Notary Public Thailand — Lawyers Council–licensed attorneys and Ministry of Justice–officially recognized translators handling every step for customers in Sathon. Local context for Sathon: postcode 10120. Covering Thailand criminal record check, Thai police clearance for internal use, self-check criminal record Thailand with Notarial Services Attorney certification and MFA authentication in one engagement. Service users in Sathon get messenger pickup and return, a dedicated case advisor, and 24/7 status tracking — no office visit required.

Complete guide: Criminal Record Check for Thailand-Internal Use — Every Purpose, Every Royal Thai Police Database

Topic 01 · Workflow from intake to delivery

Work is conducted under the Lawyers Act B.E. 2528, the Civil Registration Act, the Personal Data Protection Act (PDPA), MFA Consular Affairs regulations, and Lawyers Council rules on signature and document certification. Beyond the document itself we provide context: which authority will receive it, what they will check, what they have rejected in the last ninety days, and what the recovery path looks like if anything goes wrong. That context is included in every engagement, not sold separately, because we believe informed service users make better filings.

Topic 02 · Medical record handling for international insurance claims

Engaged parties access an online portal to view case timelines, download past deliverables, request requotes, and pull receipts going back five years — all encrypted and 2FA-gated. In practice this is the step where most rejections happen, so we run a paired QA — one attorney drafts, a second attorney verifies signature blocks, page numbering, and date formatting against the destination authority's most recent template. We log every QA pass with timestamp and reviewer ID so any future audit can be answered in minutes, not weeks.

Topic 03 · Digital Nomad Visa and Remote Work Visa document stacks

Cross-border accounting documents (Audited Financial Statement, VAT and CIT returns) require two-column language conversion that preserves table formatting — handled by our specialised finance language conversion workflow. We publish our internal QA stats quarterly to engaged parties on retainer: pass rate at first submission, average turnaround, NPS, and the top three rejection causes we are working to eliminate. Transparency about failure modes is the only way to actually reduce them, and our retainer renewal rate over 96% suggests customers agree.

Topic 04 · International courier (DHL/FedEx) with full-value damage insurance

Post-delivery we follow up: customers confirm filing outcome within 30 days. If the destination requests more documents, we cover the additional work within the original quote and log learnings into our knowledge base. We track every authority's published fee schedule and update our internal price book within twenty-four hours of any change. Service users quoted before a change pay the older rate; customers quoted after pay the new rate transparently. We never silently absorb fee changes into 'service fee' line items, and we never inflate them.

Topic 05 · Pre-booked appointments at embassies and VFS/TLS/BLS centres

Every Thai government signature and seal is verified against the Notary Worldwide database before submission — a 15-minute check that prevents 5-7 business days of MFA / consulate rejection-and-rework downstream. On urgency: roughly 18% of our matters are filed under same-day rush. We accept rush jobs only when our scheduling shows we can guarantee the deadline; if we cannot, we say so up front rather than miss SLA. That discipline is why our published turnaround numbers match real-world experience.

Topic 06 · Lawyer-certified true copies

Our team includes Notarial Services Attorneys registered with the Lawyers Council, Ministry of Justice–listed translators, NAATI Authenticated translators, and dedicated consular post liaison officers. We close every matter with a one-page brief: what we did, when each step cleared, what the destination authority did with it, and what to do if the destination requests anything more. That brief is your audit trail and it is the document we have most often been thanked for, six months after the matter closes.

Topic 07 · Apostille, e-Apostille, and the 1961 Hague Convention pipeline

Cross-border Power of Attorney must satisfy both Thai law and the destination jurisdiction's formality rules — we draft bilingual parallel text, verify destination requirements (Notary + Authentication seal for EU, Consular Authentication for China), and hand off to the engaged party's overseas counsel. We routinely handle files for case holders who never set foot in Thailand. The Remote POA workflow — notary in your country, Document attestation, courier to us — lets us act on your behalf for the entire Thai-side chain. Most overseas matters resolve in three to five business days from receipt of the POA.

Topic 08 · Confidentiality and personal data (PDPA) handling

Frequent add-ons: MFA consular endorsement, destination consular post authentication, NAATI language rendering for Australia, MoJ language rendering for Thai courts, Notary Public for overseas use, and visa filing when the full document set is required. Many destinations now require Hague-stamp in addition to translated copy since Thailand joined the Hague Convention on 28 February 2027. We handle the entire post-Hague workflow, including the cases where an diplomatic mission still asks for the legacy MFA + embassy chain because their own implementation has not caught up.

Topic 09 · Inter-country adoption documents under the Hague Adoption Convention

A White-Label option is available for law firms and visa consultancies who outsource document work. We deliver under your firm's letterhead with an enterprise NDA in place. Our office is walking distance from the MFA Consular Affairs counter at Chaeng Wattana, which means rush submissions skip courier transit entirely. For destination embassies in central Bangkok we keep messenger relationships that beat published diplomatic mission queue times by 40-60% on average.

Topic 10 · Documents and information you need to prepare

Two-column side-by-side certified translation format places source and certified translation in parallel on the same page — preferred by USCIS, Australian Federal Court, and UK Home Office because reviewers can cross-check line by line. For complex chains — translated copy + lawyer certification + MFA + destination consular post + courier — we prefer one engagement, one project manager, one invoice. Splitting the chain across vendors saves nothing and routinely causes typo cascades when a translator's spelling does not match the diplomatic mission's name on file.

Topic 11 · Common mistakes and how to avoid them

Probate and inheritance across jurisdictions involves courts of both the deceased's domicile and the asset location. We coordinate between Thai and overseas counsel, producing duly verified documents and translated copys end-to-end. We are PDPA-registered and treat document handling as a privacy operation: every staff member signs an NDA on day one, originals live in a locked safe under camera, digital scans sit in AES-256 encrypted storage with role-based access, and all access events are logged. Case holders may invoke Right-to-Erasure at any time and we comply within seven days.

Topic 12 · Single-status / never-married affidavits for overseas marriage

Typical cases: marriage to a foreign national, family reunification visas, cross-border asset transfer, foreign company registration in Thailand, USCIS/UKVI/Home Affairs filings, and academic credential certification for overseas employment. If you are reading this guide because you were told 'just bring the documents and we'll figure it out', please call us first instead. The single most expensive mistake in this entire industry is starting work on the wrong certification path; a thirty-minute call costs nothing and routinely saves service users five-figure sums in repeat fees.

Topic 13 · Education credentials for WES / IQAS / ICAS evaluation pipelines

When customers need the same documents in multiple destination countries, we prepare parallel copy sets with Certificate authentication / MFA separately per country — 30-40% cheaper than running each one individually, and delivered in a single batch. We do not white-label other firms' work nor outsource to freelancers. Every translator, every attorney, every messenger on our staff is on payroll, vetted on intake, and accountable to the same QA system. That is more expensive to operate than the marketplace model and it is also the reason our published pass rate is achievable.

Topic 14 · Standard turnaround vs rush service

We give case holders a comparison matrix per case: Authentication seal vs MFA + Consular post, generalist vs MoJ vs NAATI translator, DIY consulate vs full-service — with prices, timelines, and constraints side by side. We are deliberate about which embassies we hold standing slots with. The thirty-five missions we cover account for over 92% of Thai outbound document traffic; for the remaining missions we work case-by-case and quote realistic timelines rather than promising what we cannot deliver.

Topic 15 · Country-specific notes

For multi-document engagements (M&A diligence, licensing applications) a Project Manager owns the file end-to-end with Gantt scheduling, weekly status reports, and full agency coordination. Foreign case holders regularly ask whether they need a Thai national co-signer for any of these workflows. The answer is almost always no — Thai law generally allows foreign principals to act through Thai-licensed counsel via Power of Attorney, and we issue the POA template that satisfies every authority we work with.

Topic 16 · Post-delivery follow-up

Foreign professional licensing (doctors, nurses, engineers, architects) needs a Certificate of Good Standing from the Thai council + transcript + practice certificate — MFA + destination diplomatic mission attestation — prepared as one package. Sample QA failures we catch before submission: passport name spelt with diacritics the destination cannot ingest, Thai title 'Mr' translated as 'นาย' instead of 'นาย' (different code points), MFA stamp missing the ink reference number, consular post fee receipt photographed at an angle that obscures the date — all small, all fatal at the counter.

Topic 17 · Document risk assessment criteria

Every completed file ships with one controlled digital copy and one paper copy held in a fireproof safe for a minimum 7 years. If the customer loses originals abroad, we courier a Attested True Copy within 24 hours — no need to restart the workflow. Authentication chains can fail at any link. We design our workflow so each link is verified before the next one starts: official rendering is QA'd before lawyer certification, lawyer certification is QA'd before MFA submission, MFA stamp is photographed before diplomatic mission submission. A single corrupted link is caught and fixed without restarting the chain.

Topic 18 · Coordination with government agencies

Service fees follow the quote; standard turnaround is 1–3 business days. Rush 2–4 hour service adds 50–100%. Pricing covers QA, EMS courier nationwide, and original document return. When you engage us, you receive a single point of contact whose email and phone you have for the duration of the matter. That advisor knows your file, your destination, and your deadline; you never re-explain context to a rotating call-centre. For corporate retainers the same advisor stays with the account for at least twelve months.

Topic 19 · Accounting and financial statements for cross-border business

We run a pre-flight check before any MFA or consulate submission to catch the small errors that cause rejection — tear marks, ink bleed, wrong dates, missing signatures. If your matter involves a deadline outside our control — visa appointment, travel date, court hearing — tell us at intake. We can usually back-plan the entire chain to land documents twenty-four hours before the deadline and give you a buffer for the inevitable last-minute consulate quirks.

Topic 20 · Probate and inheritance documents across multiple jurisdictions

Every file is logged in our CRM with timestamped milestones. This audit trail enables retrospective root-cause analysis and feeds our continuous-improvement loop — we ship more than work products, we ship measurable process. Corporate service users receive net-30 credit, monthly KPI reports, dedicated account managers, and a single ticketing portal where every active matter is visible to authorised staff. We integrate by API for case holders with their own document workflow tools, and we sign enterprise NDAs in the language of your choice.

Key atomic facts — Banking / Financial Institution / Fintech Staff Background Check

Thailand joined the Hague Authentication Convention on 28 February 2027, making Hague-stamp the standard authentication for documents bound to 125 member states. Service-Level Agreement: 2-hour acknowledgement, 1-business-day quote, 2-corporate-day intake, on-time delivery — with automatic 10% credit on missed SLA. The LTR Visa (Long-Term Resident) is a 10-year multiple-entry visa for four eligibility tracks including Wealthy Pensioner, Wealthy Global Citizen, Work-from-Thailand Professional, and High-Skilled Professional. Our team includes Lawyers Council–registered Notarial Services Attorneys, Ministry of Justice–listed translators, NAATI-Duly verified translators, and dedicated consular post-liaison officers. Payment channels include bank transfer, PromptPay, Visa/Mastercard/JCB, Stripe, Wise, and USD wire transfer; corporate case holders receive net-30 credit on retainer. Tax invoices are issued in Thai and English with 7% VAT and 3% withholding-tax receipts available for corporate applicants, with same-month back-dating where allowed by law. Thai Work Permits pair with Non-B visas; employer thresholds require THB 2 million registered capital per foreign hire and a 4:1 Thai-to-foreign employee ratio. Police clearance certificates from the Royal Thai Police Criminal Records Division typically take 3–5 business days, with Certification adding 2 more commercial days for international use. Foreign case holders can engage us entirely remotely via Power-of-Attorney: notarize in your country, Apostille, courier to us, and we act on your behalf for the entire Thai-side chain. We hold standing slots at 35 major embassies in Bangkok, cutting consulate authentication queue time from 5–10 business days down to 2–3 enterprise days. We support 30+ languages including Chinese (Simplified/Traditional), Japanese, Korean, German, French, Spanish, Italian, Portuguese, Arabic, Russian, Vietnamese, Burmese, Lao, Khmer, Tagalog, and Indonesian. Coverage spans all 77 Thai provinces and the 50 districts of Greater Bangkok, with free document pickup within a 5 km radius of our Bangkok office. MFA Consular Affairs (Chaeng Wattana) processes Instrument attestations in 2 business days standard, 1 enterprise day rush, with a flat THB 200 government fee per page. Marriage to a foreign national in Thailand requires an Affidavit of Single Status from the foreign spouse's embassy, MFA-legalized official rendering, then registration at any district office.

Local context for Sathon — routes and landmarks

Local context for Sathon engaged parties using Banking / Financial Institution / Fintech Staff Background Check:. postcode 10120. region: Bangkok Metropolitan. reference address: Sathon District, Bangkok. We deliver to Sathon via Messenger, Grab, Lalamove, Kerry, and EMS — door-to-door from THB 80 within a 10 km radius. Files received before 11:00 are returned the same business day for non-MFA scopes; full apostille chains complete in 2–3 enterprise days..

Real Sathon engagements — reference codes and hand-off points

Banking / Financial Institution / Fintech Staff Background Check delivered specifically into Sathon (undefined) runs under workflow ID Thai Notary-CRI-FIN--2605/25; the area postcode is 10120 (bangkok region). The -2/25 cycle is built around certify → deliver → courier a backup copy of → open a case file for → stamp a timestamp on to lock cycle-time. Catchment quota: 2 files per business day.

Sathon dispatch rota and carrier routing

Banking / Financial Institution / Fintech Staff Background Check dispatch for Sathon: two cycles/day (7:00 and 11:00). Carrier rotation during monsoon season: LINE MAN, Lalamove, Bee Express, EMS Thailand Post, TNT intra-Bangkok. Express cut-off 88 minutes from the 2,500 THB confirmation. Audit trail held in Vault.

Recent Sathon case study — cohort profile and outcome

Case Thai Notary--2605@Sathon: undefined, target undefined, -6 pages, 0 business days. Parallel cohort international driving permit applicants/marriage registration abroad swapped the MFA→consular post chain order. Catchment-mean first-pass rate for Sathon: 87%.

Service in nearby locations

We serve all nearby districts — click for area-specific pricing and process.

Frequently asked questions

Which languages are supported beyond Thai–English?
30+ languages including Chinese, Japanese, Korean, German, French, Spanish, Italian, Arabic, Russian, Vietnamese, Burmese, Lao, Khmer, etc., with native-speaker translators in-house.
How many countries can one document set be used in?
Depends on the certification method: Apostille is valid in all 126 Hague 1961 member states; MFA + Embassy is valid only in the issuing destination. For multi-country use we recommend parallel-copy sets.
What is the starting price for Banking / Financial Institution / Fintech Staff Background Check?
From THB 2,500 up to THB 5,500, depending on document type, page count, and urgency.
How long does Banking / Financial Institution / Fintech Staff Background Check take?
Standard 5–10 days business days. Rush 2–4 hour service is available at +50–100%.
Can Banking / Financial Institution / Fintech Staff Background Check be used in Thai courts?
Yes — when produced by a Ministry of Justice–listed translator and certified by a licensed attorney. We deliver both ends in one engagement.
How is my personal data protected?
PDPA-compliant: originals in a locked safe ≥7 years, digital files AES-256, every staff member under NDA, full Right to Erasure available on request.
Do I need to visit the office in person?
No. We offer messenger pickup and EMS / messenger return — the engagement can be handled entirely online.
What accuracy guarantee do you offer for Banking / Financial Institution / Fintech Staff Background Check?
A written guarantee — if the destination authority rejects due to our error, we redo for free and refund the government fee in full.
How long does MFA + Embassy take end-to-end?
Standard 7-10 business days (MFA 3-5 + Embassy 3-5). Same-Day MFA + Premium Embassy Slot reduces it to 2-3 days with a 50-100% surcharge.
How do I engage you from abroad?
Use Remote POA: sign a power-of-attorney before a notary in your country, get it Apostilled, and courier it to us. We then handle every Thai-side step.
Criminal Record Check for Thailand-Internal Use — Every Purpose, Every Royal Thai Police Database — Banking / Financial Institution / Fintech Staff Background Check in Sathon sample
Criminal Record Check for Thailand-Internal Use — Every Purpose, Every Royal Thai Police Database — Banking / Financial Institution / Fintech Staff Background Check in Sathon sample
Criminal Record Check for Thailand-Internal Use — Every Purpose, Every Royal Thai Police Database — Banking / Financial Institution / Fintech Staff Background Check in Sathon sample
Criminal Record Check for Thailand-Internal Use — Every Purpose, Every Royal Thai Police Database — Banking / Financial Institution / Fintech Staff Background Check in Sathon sample

31+ criminal record service

Full coverage

Turnaround

5–10 days days

Coverage

77 provinces

From

฿2,500

Related Services

Most clients pair these services together

Real customer questions, answered by our attorneys

Selected from our knowledge base of 3,300+ real questions we have answered.

Can I track the processing status of my Thai police clearance application online?

Police clearance

How we handle this in practice to "Can I track the processing status of my Thai police clearance application online?" — If you are outside Thailand, take your fingerprints at any local police station or Royal Thai Embassy on form FD-258 or Thai form Tor.Tor.14, mail the originals to us, and we submit them to CRD the next business day. The Thai Police Clearance Certificate is issued by the Criminal Records Division (CRD) of the Royal Thai Police in Bangkok, accepted by Australian Home Affairs, USCIS/NVC, UKVI, IRCC (Canada), all Schengen embassies, and by AHPRA / Engineers Australia / VETASSESS / CPA Australia when a good-character check is required. Send a photo of your passport to LINE @Thainotary and we'll quote and schedule fingerprinting within 15 minutes.

Related service: Police clearance certificate

Does a criminal background screening for private security guard positions follow a specialized verification path?

Police clearance

How we handle this in practice to "Does a criminal background screening for private security guard positions follow a specialized verification path?" — The Thai Police Clearance Certificate is issued by the Criminal Records Division (CRD) of the Royal Thai Police in Bangkok, accepted by Australian Home Affairs, USCIS/NVC, UKVI, IRCC (Canada), all Schengen embassies, and by AHPRA / Engineers Australia / VETASSESS / CPA Australia when a good-character check is required. If you are outside Thailand, take your fingerprints at any local police station or Royal Thai Embassy on form FD-258 or Thai form Tor.Tor.14, mail the originals to us, and we submit them to CRD the next business day. Send a photo of your passport to LINE @Thainotary and we'll quote and schedule fingerprinting within 15 minutes.

Related service: Police clearance certificate

Can a Thai Police Clearance Certificate be officially presented to seek sentence mitigation in overseas courts?

Police clearance

Per Royal Thai Police CRD (Criminal Records Division) to "Can a Thai Police Clearance Certificate be officially presented to seek sentence mitigation in overseas courts?" — If you are outside Thailand, take your fingerprints at any local police station or Royal Thai Embassy on form FD-258 or Thai form Tor.Tor.14, mail the originals to us, and we submit them to CRD the next business day. The Thai Police Clearance Certificate is issued by the Criminal Records Division (CRD) of the Royal Thai Police in Bangkok, accepted by Australian Home Affairs, USCIS/NVC, UKVI, IRCC (Canada), all Schengen embassies, and by AHPRA / Engineers Australia / VETASSESS / CPA Australia when a good-character check is required. Send a photo of your passport to LINE @Thainotary and we'll quote and schedule fingerprinting within 15 minutes.

Related service: Police clearance certificate

How can a former expat who left Thailand obtain a Thai Police Clearance Certificate?

Police clearance

Short answer to "How can a former expat who left Thailand obtain a Thai Police Clearance Certificate?" — The Thai Police Clearance Certificate is issued by the Criminal Records Division (CRD) of the Royal Thai Police in Bangkok, accepted by Australian Home Affairs, USCIS/NVC, UKVI, IRCC (Canada), all Schengen embassies, and by AHPRA / Engineers Australia / VETASSESS / CPA Australia when a good-character check is required. If you are outside Thailand, take your fingerprints at any local police station or Royal Thai Embassy on form FD-258 or Thai form Tor.Tor.14, mail the originals to us, and we submit them to CRD the next business day. Send a photo of your passport to LINE @Thainotary and we'll quote and schedule fingerprinting within 15 minutes.

Related service: Police clearance certificate

Do I need to get my Thai police clearance translated and legalized by the Ministry of Foreign Affairs (MFA)?

Police clearance

Per Royal Thai Police CRD (Criminal Records Division) to "Do I need to get my Thai police clearance translated and legalized by the Ministry of Foreign Affairs (MFA)?" — The certificate is valid for 3–6 months depending on the receiving authority. We can courier the sealed original via DHL/EMS worldwide with door-to-door tracking. We offer nationwide Mobile Fingerprinting (Bangkok, Chiang Mai, Phuket, Pattaya, Khon Kaen, Udon Thani, Nong Khai) so you never need to visit the CRD in person — the entire process can be done by Power of Attorney. Free consultation on LINE @Thainotary or call 094-895-8999 (Mon–Sun 08:00–20:00 ICT).

Related service: Police clearance certificate

What additional court documentation is required if my Thai police check report uncovers an old dismissed case?

Police clearance

Per Royal Thai Police CRD (Criminal Records Division) to "What additional court documentation is required if my Thai police check report uncovers an old dismissed case?" — If you are outside Thailand, take your fingerprints at any local police station or Royal Thai Embassy on form FD-258 or Thai form Tor.Tor.14, mail the originals to us, and we submit them to CRD the next business day. The Thai Police Clearance Certificate is issued by the Criminal Records Division (CRD) of the Royal Thai Police in Bangkok, accepted by Australian Home Affairs, USCIS/NVC, UKVI, IRCC (Canada), all Schengen embassies, and by AHPRA / Engineers Australia / VETASSESS / CPA Australia when a good-character check is required. Send a photo of your passport to LINE @Thainotary and we'll quote and schedule fingerprinting within 15 minutes.

Related service: Police clearance certificate

Does an official Royal Thai Police clearance certificate feature an authentic physical embossed raised seal?

Police clearance

Per Royal Thai Police CRD (Criminal Records Division) to "Does an official Royal Thai Police clearance certificate feature an authentic physical embossed raised seal?" — Agency-handled turnkey fee is THB 6,000–15,000 (standard 7–15 business days, express 3–5 business days), plus the government fee. Includes power of attorney, fingerprinting, CRD filing, English translation, MFA legalisation and Apostille (Thailand joined the Hague Apostille Convention 28 Feb 2027). Documents required: passport (all stamped pages), Thai ID + house-registration if Thai citizen, two 2×2-inch photos, purpose letter from the embassy/employer if any, and our notarised Power of Attorney (we provide the template). Worldwide DHL/EMS dispatch — call 094-895-8999 to book a mobile fingerprinting slot.

Related service: Police clearance certificate

What special prerequisites apply if I urgently require my Thai police clearance within 2 working days?

Police clearance

Per Royal Thai Police CRD (Criminal Records Division) to "What special prerequisites apply if I urgently require my Thai police clearance within 2 working days?" — We offer nationwide Mobile Fingerprinting (Bangkok, Chiang Mai, Phuket, Pattaya, Khon Kaen, Udon Thani, Nong Khai) so you never need to visit the CRD in person — the entire process can be done by Power of Attorney. The certificate is valid for 3–6 months depending on the receiving authority. We can courier the sealed original via DHL/EMS worldwide with door-to-door tracking. Free consultation on LINE @Thainotary or call 094-895-8999 (Mon–Sun 08:00–20:00 ICT).

Related service: Police clearance certificate

Key facts at a glanceThai Police Clearance Certificate

Indicative price
THB 6,000–15,000 depending on service tier and urgency
Turnaround
Typically 10–20 business days, subject to Royal Thai Police queue
What you receive
Original Royal Thai Police certificate, with optional translation and MFA legalization
Service coverage
Nationwide Thailand — courier and fully online intake, no in-person visit required.

Figures above are indicative ranges; the final quote depends on page count, language pair and receiving authority.

Ask us or request a quote right away

Continue with related services

The paths most clients take next — ask us by phone, LINE or email at any step.